When is 0% VAT applied?

When delivering goods to a business in another EU country, we can apply 0% VAT if:

• The VAT number is valid for intra-Community transactions.
• The delivery address is located in an EU country other than the Netherlands.
• The VAT number can be successfully validated.

Is your order being delivered in the Netherlands? In that case, we are required to charge 21% Dutch VAT. This also applies if the billing address and VAT number are registered outside the Netherlands.

How do you enter your VAT number?

• Always include the country code, such as DE, BE, FR or NL.
• Do not use spaces, dots or hyphens.
• Enter all digits and letters exactly as shown in your official VAT number.
• Do not omit any zeros that are part of your VAT number.

Examples:

• DE123456789
• BE0123456789
• FRXX123456789
• NL123456789B01

Is your VAT number not being accepted? Please check that it has been entered correctly and is activated for intra-Community transactions.